Business and Personal Travel from Oxonian Travel Services
Oxonian Travel - Corporate Travel experts

Travel Services

Specialists in Business, Group and Personal Travel

Telephone 01235 772288 - Fax 01865 233798

Financial Protection

OTSPackage Holidays are legally protected by the Package Holiday Regulations which require all flight based holidays to be ATOL protected.

Package Holidays not including a flight must be protected in one of three ways:

  • A bond held by one of the following organizations: ABTA, the Association of Independent Tour Operators (AITO), the Confederation of Passenger Transport (CPT), the Passenger Shipping Association (PSA) or the Association of Bonded Travel Organisers Trust (ABTOT); or
  • An insurance policy; or
  • A trust account

OTS acts as an agent for ALL Package Holiday principals and so our clients monies are safeguarded be they associated with ATOL approved operators via the CAA (Civil Aviation Authority) or by ABTA. It is emphasised that if a package organiser fails whilst you are on holiday then you will be brought home without extra expense. Likewise, if a deposit or full payment has been paid to a properly licensed package organizer who fails prior to your holiday then, once again, your monies are totally protected.

A.T.O.L Protection

Your Financial Protection When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.

The suppliers identified on your ATOL Certificate will provide you with the services listed on that ATOL Certificate (or a suitable alternative). In some cases, where the supplier is able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).

If the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.

You can find out more about ATOL certificates from the Civil Aviation Authority website

Accommodation Only

The only financial protection available here depends entirely on the booking conditions of those principals involved. These will vary from a 5 star luxury hotel level to a rather more humble bed-bank situation. Clearly, the outcome is questionable other than to state that OTS will always protect the interests of our clients whilst at the same time acting as responsible agents for the approved principals we represent.

Members of

ABTA Member 37467

Pricing Policy | Data Protection | Terms of Business | Privacy & GDPR

Oxonian Travel Services Ltd
First Floor, 28 Wallingford Street, Wantage, Oxfordshire OX12 8BH
Registered London, England in 1963 No.769461 - VAT 194.982.114

Website and Hosting by Beanwebs